Terms & Conditions

Tour Participation

Clients agree to accept the authority and decisions of the Company’s employees, tour leaders and agents whilst on tour with the Company. If in the opinion of such persons the health, level of fitness or conduct of a client at any time before or after departure appears likely to endanger the safe, comfortable or happy progress of a tour the client may be excluded from all or part of the tour without refund or recompense.

If a client commits an illegal act the client may be excluded from the tour and the Company shall cease to have responsibility to/for them.

Ticket Cancellation Terms

Should the customer wish to cancel, cancellation charges will apply:

For cancellations, the following percentage of the fare is refunded (depending on the time of cancellation before departure):

• Up to 24 hours before: 100% of the fare
• 24 hours before departure or in case the passenger does not show up during boarding, the company is not obliged to issue a refund

Refunds are issued only upon company approval

Company Details

TOURISTIKO GRAFEIO "SPINALONGA TOURS"

Address: EPARCHIAKI ODOS ELOUNTAS PLAKAS 0, AGIOU NIKOLAOU / LASITHIOU, 72053

Tel: (+30) 6977446229

Registered company by Greek National Tourism Organization

MH.T.E. no.: 1040Ε60000405201

GEMI no.: 169762041000